Travelling abroad? Forget the stress of hunting for a local SIM card the moment you land. With Kwetu eSIM, you can get connected before you even leave home and stay online wherever your trip takes you.
Here’s everything you need to know — from downloading the app to buying, installing, gifting and managing your eSIM.
📲 Step 1: Download the Kwetu eSIM App
Getting started is easy.
The quickest option is to visit kwetuesim.com/download. You’ll automatically be redirected to the right app store depending on the phone you’re using.
You can also search for Kwetu eSIM directly on:
* Apple App Store: https://apps.apple.com/us/app/kwetu-esim/id6789627153
* Google Play Store: https://play.google.com/store/apps/details?id=com.app.kwetuesim&hl=en
* Huawei AppGallery: https://appgallery.huawei.com/app/C118267379
Once you’ve downloaded the app, create your account using your email, Google Account, Apple Account (for iOS users), or Yahoo Account.
And just like that, you’re ready to start exploring! ✈️
🌍 Step 2: Choose Your Destination & Buy an eSIM
Heading to South Africa? Tanzania? France? Wherever your next adventure takes you, finding a bundle is simple.
1. Search for your destination
Type the country you’re visiting — for example, South Africa.
You can also search by city or location. For example, searching Cape Town and Kwetu eSIM will show you the available South Africa options.
2. Pick your bundle
Browse the available bundles and choose the one that works best for your trip.
You’ll find different options, including:
Fixed-data bundles — for example, 5GB. These work until you use up the purchased data.
Unlimited bundles — these allow continued usage but may be subject to a Fair Usage Policy and speed throttling.
For example, with a 3GB/day Unlimited bundle, you can use up to 3GB at full speed during the day. Once you reach that limit, your speed may be throttled to 2Mbps, with the allowance resetting the next day.
💡 Travel tip: If you’re mostly using WhatsApp, Google Maps, email and social media, a smaller bundle may be enough. If you’ll be streaming, uploading lots of videos or working remotely, consider a larger or Unlimited bundle.
3. Check the details
Found a bundle you like? Tap on it to see more information, including:
* 📶 Available network
* ⚡ Connection speeds
* 📊 Data allowance
* 📜 Fair Usage Policy for Unlimited
bundles
* 💰 Price
Make sure you check these details before purchasing so you know exactly what you’re getting.
4. Pay and you’re good to go!
Tap Pay at the bottom of the screen and select your preferred payment method.
Kwetu eSIM currently supports card and M-Pesa payments, with more payment options coming soon.
You can also choose to gift the eSIM to someone else — perfect if you’re helping a friend, family member or travel companion get connected.
Once your payment is successful, the eSIM will be assigned to the relevant account.
Important: Paying for the eSIM does not automatically install it on your phone. You’ll need to install it separately.
📡 Step 3: Install Your eSIM
Bought your bundle? Time to get connected!
1. Go to My eSIMs in the Kwetu eSIM app.
2. You’ll see all your purchased eSIMs and
their current statuses.
3. Select the eSIM you want to install.
4. View the eSIM details and tap Install eSIM.
5. Kwetu eSIM will take you to the appropriate
installation process for your device.
6. Follow the instructions on your screen.
Once installation is complete, you’re ready to connect when your trip begins. 🌍📶
🎨 Step 4: Understanding Your eSIM Status
Not sure whether your eSIM is ready, active or finished?
The colour of your eSIM makes it easy to tell what’s happening.
🟡 Yellow — Ready to Install
Your eSIM has been purchased and is waiting to be installed.
🟢 Green — Installed & Active
Your eSIM is installed and currently active.
🔴 Red — Almost Ending or Ended
Your eSIM is approaching the end of its
validity or has already ended. Depending on its status, you may be able to top
it up.
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