Monday, March 16,
2026 - A Kenyan woman has sparked heated debate online after
narrating how she lost Ksh 540,000 in a Britam Akiba Investment Plan.
According to her account, she had faithfully been paying
monthly premiums for an education policy with Britam.
But when she lost her job and could no longer keep up with
the payments, she approached the insurer to explain her situation.
To her shock, she was informed that she will forfeit the
entire amount she had already saved - as per the terms of the policy.
Frustrated, she has turned to social media and industry
regulators, lamenting that she wished she had invested in land or a money
market fund instead.
Her story has gone viral, drawing sympathy from many Kenyans
who empathized with her loss.
However, others pointed out that she bore some
responsibility for not fully understanding the fine print.
Insurance experts noted that most policies include clauses
where failure to pay premiums for three consecutive months before maturity can
lead to forfeiture of the principal.
The incident has reignited conversations around financial
literacy, with many urging Kenyans to involve lawyers or financial advisors
when signing up for insurance products.
As one netizen put it: “Insurance is good, but only if you understand
what you’re buying.”
Watch the video>>> below
The Kenyan DAILY POSTA Kenyan lady painfully narrates how she lost money she had invested with Britam! pic.twitter.com/Io4eL508hg
— The Kenyan Vigilante (@KenyanSays) March 15, 2026
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