Sunday, March 2, 2025 - A Kenyan lady has raised an alarm over rogue Uber drivers using deceitful tactics to overcharge or defraud unsuspecting clients.
Taking to X, Nyamisa Chelagata narrated how some drivers
manipulate payment details at the end of trips.
She explained that after a customer books a ride and reaches
their destination, these drivers provide an alternative M-Pesa number different
from the one linked to the Uber app.
Once payment is sent, the driver falsely reports to Uber
Kenya that the client has not paid in full and then blocks their number.
Chelagata recounted her experience with a driver identified
as Michael Muiruri, to whom she sent KSh 1,350 for the trip.
When she inquired about the different number, he claimed it
belonged to his wife. As a result, Uber still lists her trip as unpaid.
Following her post, multiple disgruntled customers came forward with similar complaints, urging Uber to take action against the fraudulent scheme.
The Kenyan DAILY POST
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